English  |  Español

MANAGING CREDIT TUTORIAL

If you find mistakes on your credit report, take action immediately.


TIP
  • What to do if you find credit report errors - Contact the credit reporting agency immediately with the following information

    • Your name and address
    • Identify the item(s) that is incorrect
    • Provide documents to support your position
    • Request that the error be corrected

The credit reporting agency must look into your request within a reasonable period of time (usually 30 days) and delete any information they can't verify.


  • Your rights, including what steps you can take to correct your credit, can be found by reviewing the Fair Credit Reporting Act at
  • You can also write to
    Federal Trade Commission
    CRC-240
    Washington, D.C. 20580

Add a Consumer Statement


If you dispute information on your credit report and the investigation does not resolve the dispute, you may:


  • Send in an explanation of any errors or adverse items which will be posted as a consumer statement on your credit report


 
To view this site properly, you will need the latest Flash Plug-in.
Click here to download the Flash Player.

See if you’re an instant winner of a Exxon® Mobil® Cash Card. Also enter for a chance to win one of two Grand Prizes:

 
- 2009 Chevy Cobalt
- 2009 Pontiac G6

 
New player? Register to play.
 
Button: Register to Play
 
Returning player? Login below.
 
Button: Log In