GMAC Customers

If you are currently financing or leasing with GMAC Canada, you can reach us using one of the three methods listed below:

E-mail

You can email us at customercare@gmac.ca for the following:

- Change of address, residence or business telephone numbers
- Request a payment book, envelopes or billing statement

To ensure your request is completed promptly, please include your name, VIN (Serial Number) of the vehicle and your 12 digit GMAC account number.

Automated System

Call our Automated System at 1 800 616-4622

Subaru customers call our Automated System at 1 800 517-4622

When calling, please have available your 12 digit GMAC account number

Automated Services Available:

• Status of Account (Last Payment Received, Amount Received, Next Due Date and Amount Due)
• GMAC Mailing Addresses
• Request for Payment Coupon Booklet, Envelopes, Billing Notices, Finance Charges Paid
• Transaction Summary
• Pre-Authorization Payment Plan
• Automated Address Change System
• Retail Buyout Information

Telephone

To speak to a Customer Service Centre representative, call 1 800 616-4622. Other vehicle customers contact us at 1 800 517-4622.

Hours of Operation

- Monday to Friday 7 a.m. - 7 p.m.
- Saturday 9 a.m. - 12 p.m.

Hours of Operation for the Province of Quebec only

- Monday to Friday 8 a.m. - 7 p.m.

When calling, please have available your 12 digit GMAC account number