
Q: I would like to subscribe to your auto insurance. How do I contact them for rates and more details?
A: Contact SmartCoverage Insurance at 1 877 388-9898 for a fast no obligation quote.
Q: My vehicle was involved in an accident, what is my next step?
A: After advising the local police and your insurance company, contact GMAC at 1 800 616-4622. Other vehicle customers contact us at 1 800 517-4622. Be ready to provide the following information: VIN, date of accident, location of vehicle, police report number (if available), name/phone of insurance carrier/broker, policy number, name/phone of insurance adjuster.
Information on Disability and Life Insurance
Q: How do I initiate a disability claim, or, in the instance of a life insurance, how can a family member /executor initiate this claim?
A: By contacting the insurance carrier (check your insurance certificate), or, contact the selling dealer.
Insurance and Plate Cancellation (B.C. Residents Only.)
Q: My GMAC account is fully paid. How do I obtain a cancellation form for my ICBC insurance?
A: Contact the GMAC Customer Service Centre at customercare@gmac.ca or call: 1 800 616-4622. Other vehicle customers contact us at customercare@gmac.ca or call 1 800 517-4622.
Q: Can these forms be faxed or e-mailed to me?
A: No.Original forms are required by ICBC.
Q: I hear that there is a recall on my vehicle. What do I do?
A: Contact your selling dealer.
Q: Do the warranty run out if I pay off my lease or loan early?
A: No. However, for further details regarding your warranty contact your vehicle's manufacturer.